Agenda

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157 Sessions

Date (field_swapcard_date)
Sat | Nov 16 - Mon | Nov 18
Time Event Name
4 - 9 pm IAAPA Rookies: FEC 101
Special Event
Ticketed
Sun | Nov 17 - Mon | Nov 18
Time Event Name
7:45 am - 6 pm IAAPA Institute for Attractions Professionals
Institute Program
Ticketed
Sun | Nov 17
Time Event Name
8 am - 1 pm 21st Annual IAAPA International Charity Golf Tournament
Charity Event
Ticketed
5:30 - 10 pm EDUTour: Fun Spot America
EDUTour
Ticketed
Mon | Nov 18
Time Event Name
8:30 - 9:30 am What Does it Mean to Be A Leader?
EDUSession
8:30 - 9:30 am Score Big: Mastering Group Sales with a Sports-Inspired Approach
EDUSession
8:30 - 9:30 am Environmental Design On A Dime: Reimagining The Guest Experience With High Impact, Low Cost Solutions.
EDUSession
8:30 - 9:30 am Food and Beverage as Brand Cornerstones
EDUSession
8:30 - 9:30 am Taste of Innovation: Transforming Concessions into Experience
EDUSession
8:30 - 9:30 am How do I get my Employees Heads OUT of their phones and INTO My Business?
EDUSession
8:30 - 9:30 am It’s All Fun and Games: Exploring Gamification in Parks and Attractions
EDUSession
9:40 - 10 am Become a Happier Leader and Create a Bigger Impact
EDUTalk
10 - 11:30 am Thriving in the Middle – a Survival Guide for Middle Managers
EDUSession
10 - 11:30 am Bridging the Gap: Inclusive Insights from Museums, Zoos, and Themed Attractions
EDUSession
10 - 11 am Creating FOMO-Worthy Experiences through Experiential Activations
EDUSession
10 - 11:30 am Crisis Chemistry: Aligning Operations and Communications with Effective Crisis Planning Tools
EDUSession
10 - 11:30 am Future-Proof Your Organization: The Science of Hiring and Training Your Senior Executive
EDUSession
10 - 11:30 am Redefining Immersive Experiences
EDUSession
10:15 - 10:35 am Off Duty Employee Conduct: What Rights & Obligations Do Employers Have To Take Action
EDUTalk
10:50 - 11:10 am Why (And How) Creative Thinking Will Save Your Company
EDUTalk
12 - 12:20 pm 10 Guest Experience Mistakes to Stop Doing (and What to Do Instead)
EDUTalk
12 - 2 pm Lunch and Learn: Qiddiya – SEVEN Story, Transforming the Industry with Groundbreaking Attractions
Learning Lunch
Ticketed
12:35 - 12:55 pm Going Green: What Do Attractions Industry Employers Need to Know as States Across the Country Legalize Cannabis
EDUTalk
1:10 - 1:30 pm World Building with Meow Wolf: AVL and Integrated Technologies
EDUTalk
1:45 - 2:05 pm Leveraging The Power Of Play
EDUTalk
2 - 5 pm Zoos and Aquariums Community Experience
Special Event
Ticketed
2:20 - 2:40 pm Extending the Experience: Enhancing Attractions with Interactive Walkthroughs
EDUTalk
2:30 - 3:30 pm Better Together: Women and Allies Leading Change Through Self-Awareness and Mentoring
EDUSession
2:30 - 3:30 pm Money in Merchandising: Maximizing Sales from Analytics to Operations
EDUSession
2:30 - 3:30 pm Tell Stories that People Want to Hear: Innovative Approaches to Experiential Storytelling
EDUSession
2:30 - 3:30 pm Funworld Presents: Top CEOs Shaping Tomorrow’s Entertainment
EDUSession
2:30 - 3:30 pm Exploring Current Trends: Family Experiences
EDUSession
2:30 - 3:30 pm Empowering Ride Operators: How to Build Confidence for Enhanced Operations Safety
EDUSession
2:30 - 3:30 pm The Pitching Playbook: Mastering the Art of Persuasive Presentations
EDUSession
2:30 - 3:30 pm Arcade Psychology: Boost Business by Comprehending Your Customers
EDUSession
4 - 5:30 pm Emerging Trends, Techniques and Technologies in Experiential Design
EDUSession
4 - 5:30 pm Reality Bytes - How Extended Reality (XR) Attractions are Reshaping Location-based Entertainment
EDUSession
4 - 5 pm Food Trends 2024
EDUSession
4 - 5 pm IAAPA Expo First Timer Welcome Event
EDUSession
4 - 5:30 pm Entertainment Professionals Network
EDUSession
4 - 5:30 pm Product Design and Development 101
EDUSession
4 - 5:30 pm Workshop: The Intersection of the Guest and Employee Experience
EDUSession
4 - 5:30 pm Water Park Safety Beyond the Water
EDUSession
4:05 - 4:25 pm Unexpected Brilliance: Strategies to Spark and Seize Viral Moments!
EDUTalk
4:30 - 6:30 pm Zoos and Aquariums Reception
Reception
Ticketed
4:40 - 5 pm Igniting Impact: Why Advocacy is Your Superpower
EDUTalk
5 - 6:30 pm Food and Beverage Operators' Reception
Reception
Ticketed
5 - 6:30 pm Water Park Operators' Welcome Event
Reception
Ticketed
5:15 - 5:35 pm "Crack YOUR Confidence Code"
EDUTalk
5:30 - 7 pm Museums and Science Centers Reception
Reception
Ticketed
6 - 7:30 pm Family Entertainment Centers Reception
Reception
Ticketed
7 - 10:30 pm LEGENDS: A Hall of Fame Celebratory Affair
Special Event
Ticketed
Tue | Nov 19 - Wed | Nov 20
Time Event Name
8 am - 5:30 pm IAAPA Leadership Symposium - Breaking Down Silos
Symposium
Ticketed
Tue | Nov 19
Time Event Name
8:30 - 9:30 am Beyond the Screen: The Evolution of Projection as a Storytelling Technique
EDUSession
8:30 - 9:30 am Eatertainment: Exploring the Competitive Socializing Trend
EDUSession
8:30 - 10 am Beyond Expectations: Building Lasting Memories by Creating a Guest Experience Council
EDUSession
8:30 - 10 am Leveraging Technology to Improve Operational Efficiency
EDUSession
8:30 - 9:30 am Mastering Targeted Marketing with First-Party Data: From Mobile IDs to Social Media Reach
EDUSession
8:30 - 9:30 am IDEA in Entertainment: Designing With Everyone In Mind
EDUSession
9 - 10 am Opening Ceremony
Ceremony
12 - 2 pm Latin America and Caribbean Lunch and Learn: The Strength and Competitiveness of Attractions through Diversity
Learning Lunch
Ticketed
12 - 2 pm Water Park Operators' Lunch and Learn: Think Outside the Paycheck to Compete for Top Talent
Learning Lunch
Ticketed
12 - 2 pm FEC Lunch: Create Raving Fans through Your Guest Experience
Learning Lunch
Ticketed
1:30 - 1:50 pm Transversal Collaboration: Education and Restaurant Teams Working Together to Create a New Product
EDUTalk
2:05 - 2:25 pm Immersive Onboarding: Creating a Culture that Emphasizes Employee Retention and Engagement
EDUTalk
2:30 - 3:30 pm Essentials to Excelling in FECs and LBEs
EDUSession
2:30 - 3:30 pm Inclusion and Accessibility Champions: The Creative Minds behind the Morgan's Wonderland 2024 Expansion
EDUSession
2:30 - 3:30 pm Lobbying Is Not a Four-Letter Word - How To Get Things Done In Government
EDUSession
2:30 - 3:30 pm Marketing Optimization: Leveraging Data-Driven Strategies
EDUSession
2:40 - 3 pm Your Guests Aren’t Complaining Enough
EDUTalk
3:15 - 3:35 pm Redemption Inventory Management
EDUTalk
3:50 - 4:10 pm The Power of Free
EDUTalk
4 - 5:30 pm Developing Brand Ambassadors – Using Innovative Partnerships to Attract and Engage Employees
EDUSession
4 - 5:30 pm Embark on A Journey of Exploration for… EMPLOYEE ENGAGEMENT, within Retail and Games
EDUSession
4 - 5:30 pm IDEA Roundtable
EDUSession
4 - 5:30 pm Leveraging AI and Tools for Effective Protection Against Fraudulent Activity
EDUSession
4 - 5:30 pm Erasing the Line between Product and Promotion
EDUSession
4 - 5:30 pm Food & Beverage Operators Roundtable
EDUSession
4 - 5:30 pm How to Use Dynamic Pricing, Packaging, and Promotions to Pack Your Place
EDUSession
4:25 - 4:45 pm How to Keep your Theme Park Operating Efficiently with ArcGIS Technology
EDUTalk
6 - 8 pm Opening Reception
Reception
Ticketed
8 - 9:30 pm Young Professionals Reception
Reception
Ticketed
Wed | Nov 20
Time Event Name
8:30 - 9:30 am Pursue Your Passions 2.0: Make Your Dream Job a Reality
EDUSession
8:30 - 9:30 am Managing a Multigenerational Workforce
EDUSession
8:30 - 9:30 am Delivering Profitability: 12 "Do It Now" Actions to Build Profitability
EDUSession
8:30 - 9:30 am Interactive Halloween Concepts for Monsters, Munchkins and Everyone In Between
EDUSession
8:30 - 10 am Leadership Breakfast
Learning Breakfast
Ticketed
8:30 - 9:30 am Using Artificial Intelligence to Your Advantage
EDUSession
9:35 - 9:55 am Creating Waves: A Conversation about Surf
EDUTalk
10 - 11:30 am A Blueprint for Transforming Event Sales
EDUSession
10 - 11:30 am Becoming a Totally Responsible Person: Establishing A Culture Of Accountability, Respect & Teamwork
EDUSession
10 - 11 am Digital Technologies for Food & Beverage: Delivering Value and Incremental Revenue
EDUSession
10 - 11 am Storytelling in a Radically Changing World
EDUSession
10 - 11:30 am SHOPPED: The One Good Display Workshop Challenge
EDUSession
10:10 - 10:30 am Create a Good Inspection Checklist in Your Water Park
EDUTalk
10:45 - 11:05 am Confidence is NOT Rocket Science! Defeating Impostor Syndrome to Create Your Launchpad for Authentic Achievement
EDUTalk
11:20 - 11:40 am How to Create your Perfect Pitch
EDUTalk
11:55 am - 12:15 pm Attractions Industry is Attracting Capital: How Do I Maximize My Company’s Value?
EDUTalk
12 - 2 pm Women in the Industry Networking Lunch: Advancing Women in our Industry - Expand, Connect & Celebrate
Learning Lunch
Ticketed
12 - 2 pm Amusement Park and Attractions Constituency Lunch: Cultivating High-Performing Dream Teams
Learning Lunch
Ticketed
12 - 2 pm FEC Lunch: The Next Generation of LBE will be Immersive, Gamified, and Personalized
Learning Lunch
Ticketed
2:15 - 2:35 pm Unveiling Insights: Lessons Learned from the Evolution of Immersive Attractions & Experiences
EDUTalk
2:30 - 3:30 pm Creating Inclusive Spaces: Making Family Entertainment Centers Accessible for Special Needs Individuals
EDUSession
2:30 - 3:30 pm The High Cost of Low Engagement: Valuing the Employee Experience
EDUSession
2:30 - 3:30 pm IAAPA Member Meeting
EDUSession
2:30 - 3:30 pm Turnover and Retention: Surprising Employee Insights from Scotland
EDUSession
2:50 - 3:10 pm Top 10 Employment Law Pitfalls - And How To Avoid Them
EDUTalk
3:25 - 3:45 pm Incident Reporting: The Concierge Approach
EDUTalk
4 - 5 pm Unruly Guest Behavior : Frequency, Acceptability, Reactions, and Causes
EDUSession
4 - 5:30 pm Yes And! Navigating Difficult Conversations
EDUSession
4 - 5:30 pm Legends 2024
EDUSession
4 - 5 pm Mastering FEC Management: Strategies for Leading Teams and Optimizing Operations
EDUSession
4 - 5:30 pm Your Deposition is Served
EDUSession
4 - 4:20 pm Food & Beverage Program: Going Above & Beyond
EDUTalk
4 - 5 pm The Future of the Theme Park Industry – Using the Metaverse to Revolutionize Engagement"
EDUSession
4 - 5:30 pm Operators Round Table
EDUSession
4:35 - 4:55 pm Secrets for Increasing Your Profits Through Food & Beverage Sales
EDUTalk
6 - 7 pm Carnival and Showmen's Reception
Reception
Ticketed
6:30 - 8 pm Latin America Fiesta
Reception
Ticketed
6:30 - 8 pm Europe, Middle East, Africa Reception
Reception
Ticketed
7:30 - 9 pm Water Park Social
Reception
Ticketed
Thu | Nov 21
Time Event Name
6:30 - 9 am 18th Annual IAAPA Footprints from the Heart 5k Fun Run and 1 Mile Walk
Charity Event
Ticketed
8:30 - 10 am Brazilian Breakfast/Café da manhã brasileiro
Learning Breakfast
Ticketed
8:30 - 9:30 am Thanks for Coming in Today! Creating a Culture Where Employees Thrive and Customer Service is Alive!
EDUSession
8:30 - 10 am Asia Pacific Breakfast
Learning Breakfast
Ticketed
8:30 - 9:30 am Transforming Water Park Operations: From Paper to an Advanced Tech Setup
EDUSession
8:30 - 9:30 am Launching Lean: The KC Wheel
EDUSession
8:30 - 10 am Canadian Breakfast: Revitalizing Ontario Place – The Therme Canada Journey
Learning Breakfast
Ticketed
8:30 - 9:30 am Unlocking Inclusive Thrills: Rider Accessibility in Amusement Parks with ASTM F24 Standards
EDUSession
9:30 - 9:50 am From Ideation to Award Winning: Stories from IAAPA Award Winners
EDUTalk
10 - 11 am Now Hiring: Setting Up Effective Onboarding
EDUSession
10 - 11:30 am Midway Games 201: The Next Level
EDUSession
10 - 11:30 am Transforming IP into Tangible Magic: The Art of Immersive Attractions
EDUSession
10 - 11:30 am IDEA (Inclusivity, Diversity, Equity, Accessibility) 101: Whats, Whys, & Hows for Everyone?
EDUSession
10:10 - 10:30 am Music and Sound: The Key to Supercharging Your Storytelling
EDUTalk
10:45 - 11:05 am Don’t Forget the Audience: Operational Planning for Live Entertainment
EDUTalk
11:20 - 11:40 am Unlocking FEC Financial Frontiers: Strategies for Funding Success
EDUTalk
11:55 am - 12:15 pm Smart Money Moves: Tech-Savvy Financial Strategies for Young Professionals
EDUTalk
12 - 2 pm FEC Lunch: FEC Remix of the 21 Irrefutable Laws of Leadership
Learning Lunch
Ticketed
2:30 - 3:30 pm Dancing Across Disciplinary Boundaries to Create Immersive Experiences
EDUSession
2:30 - 3:30 pm Portfolios 102: How Are You Selling Yourself?
EDUSession
2:30 - 3:30 pm 6 Key Communication ERAs Every Leader Must Master To Avoid A Cruel Summer
EDUSession
2:30 - 3:30 pm FEC Track: To Expand Or Not Expand…..Every Operator’s Burning Question
EDUSession
2:30 - 3:30 pm Empowering Women in Leadership: Insights from the Water Park Industry
EDUSession
2:30 - 3:30 pm Optimizing Handover and Performance with On-Ride Data Integration
EDUSession
2:30 - 3:30 pm Menu Design that Delivers: Planning, Strategy, and Execution
EDUSession
2:30 - 4:30 pm Security Roundtable
EDUSession
3:50 - 4:10 pm Communication is Key: How to Handle a Crisis at Your FEC
EDUTalk
4 - 5:30 pm Designing Emotional and Inclusive Experiences for Everyone
EDUSession
4 - 5 pm Hasbro: Innovating the Waterpark
EDUSession
4 - 5:30 pm Career Slam: Explore Diverse Industry Pathways Through this Mentoring Event.
EDUSession
4 - 5:30 pm How To Harness the Power of Influencer Marketing For Your Attraction
EDUSession
4 - 5:30 pm Lessons From Leaders - Industry Veterans Share their Secrets for Success (Think...G.O.A.T)
EDUSession
4 - 5 pm Staying Safe: Best Practices in Food Service & Personnel Management
EDUSession
4:25 - 4:45 pm Be Prepared: Managing Difficult Guests and Other Situations
EDUTalk
5 - 5:20 pm Be Vigilant: Assessing Your Organizations Violence Response
EDUTalk
8 - 11:30 pm IAAPA Celebrates
Special Event
Ticketed