Incident Reporting: The Concierge Approach

The presentation will highlight how this small-to-medium size business has created a successful program to “personalize” their incident reporting process using a “concierge” approach.  

• CONCIERGE = Incident Administrator 
• 3 R’s = What makes the program work

Learn the benefits of the “concierge” approach to incident reporting from Santa Cruz Seaside Company. This session will explore the 3 R’s: Resources, Resolution, Results and how they contribute to the programs' success. Walk away with new strategies and best practices to protect your employees and your organization.