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Ezzat Abu Rahmah

Ezzat Abu Rahmah

Manager, Expo Operations, Middle East

Inside the Arena: Mastering the New Era of Laser Tag Profitability

Laser Tag

Get an insider’s look at how modern design and smart operations are redefining the earning potential of laser tag. As manufacturers and former operators, we’ve seen firsthand how immersive features like Reveal Vaults and redemption integrations keep players coming back for "just one more game." We will explore how to transition from a traditional 4-wall format to open designs that capture the attention of every guest in your building. We’ll also share high-impact marketing tactics, including how to use virtual tours and local news stunts to dominate your local market.

Feeding the Masses – Innovations in High-Volume Food Service

WD Partners 1

Join us as we explore cutting-edge approaches to high-volume food service operations. In this webinar we'll delve into efficient design, operational strategies, and how that supports the guest experience. Joanne Heyob, SVP Operations Strategy & Design, and Rob Seely, AVP Operations Strategy & Design, will share key insights and practical takeaways to optimize food service in large-scale venues, including strategies to enhance speed of service, improve space utilization, and elevate guest satisfaction.

Real Data: The Top 10 Marketing Campaigns Sent by Operators in 2025

The data is in! We've combed through every campaign, automation, SMS and email sent by trampoline parks, bowling centers, waterparks and FECs of all kinds in 2025. And we're going to show the 10 best. These are the campaigns that are the most creative and generated the MOST REVENUE.

In this webinar we will go through these top campaigns, show you the content, we'll dive into the real numbers, and reveal why the campaigns are so successful. If you want to see how the best businesses did the best marketing in 2025, join this webinar. 

IAAPA Safety Institute

Two Children on Amusement Ride

Safety is paramount in the attractions industry. Protecting your guests and employees is not just good practice—it’s essential for business success. The IAAPA Safety Institute empowers you with the knowledge and tools to create a safer environment for everyone.

This course is designed as an introductory-level program recommended for attendees who are new to the industry, interested in cross-departmental development, or seeking a foundational understanding of safety culture, maintenance, and operational best practices.