Jessica Fulk

Jessica Fulk is the Guest Experience Manager at the Fort Wayne Children's Zoo, where she strives to enhance operational efficiency and drive revenue growth—all while prioritizing exceptional guest experiences. With over 20 years of experience in the service industry, Jessica brings a deep understanding of hospitality and a passion for creating meaningful connections with guests.

Her role encompasses both day-to-day operations and the planning of special events, with a focus on exceeding visitor expectations and ensuring each guest encounter reflects the zoo’s mission and values. Jessica holds a degree in Hospitality and Tourism Management from Purdue University - Fort Wayne and is committed to continually raising the bar for service excellence in the attractions industry.