Franceen Gonzales

COO of Enchanted Parks USA and award‑winning global executive with extensive leadership experience across the amusement, attractions, leisure, and hospitality industries. Known for transforming organizations, delivering world‑class projects, building high‑performing teams, and driving guest and employee engagement. Career experience spans design, manufacturing, facility management, technology development, and consulting on complex resort and entertainment projects in competitive international markets. She has led major initiatives at LEGOLAND Florida Resort and held senior leadership roles with WhiteWater, Great Wolf Resorts, and Six Flags, with expertise in operations, safety, ESG, and technical standards. She actively contributes to IAAPA, PHTA, WWA, and ASTM International, helping shape governance and industry best practices worldwide.