Webinar: Crisis Management for FECs and LBEs: Strategies to Protect, Respond, and Recover

In today’s fast-paced and unpredictable environment, Family Entertainment Centers (FECs) and Location Based-Entertainment (LBEs) face a wide range of potential crises—from health and safety incidents to natural disasters, cyberattacks, and PR challenges. Are you prepared to respond swiftly and confidently?

Join us for an in-depth webinar where industry experts will share practical crisis management strategies tailored specifically for the unique operations of FECs. Learn how to build a proactive crisis response plan, communicate effectively during emergencies, and safeguard your brand reputation while ensuring guest and staff safety. 

Learning objectives:

• Common crisis scenarios affecting FECs and LBEs and how to prepare
• Communication tactics for internal teams and the public
• Key components of an effective crisis management plan
• Tools and resources to support recovery and business continuity

A question-and-answer session will follow the webinar.

Attendees are eligible to earn one continuing education unit (1 CEU) towards IAAPA recertification. For more information about IAAPA Certifications, please contact Alissa DeMeglio.