Agenda
7:30 AM - 5:30 PMTicket Required Join us for a one-of-a-kind behind-the-scenes experience at the highly anticipated LEGOLAND Shanghai Resort! |
9:00 AM - 5:30 PMTicket Required Safety is the attraction industry’s top priority: safety for guests, safety for employees, and the safe operation of facility and equipment. |
11:30 AM - 6:45 PMTicket Required Join us for an enriching EDUTour at the Shanghai Disney Resort! |
9:15 AM - 10:00 AM Details coming soon. Sponsors Gold - Vekoma Silver - Polin Water Parks |
10:00 AM - 5:00 PM |
10:15 AM - 11:15 AM Explore how artificial intelligence (AI) is revolutionizing the cultural-commerce-tourism sector. |
11:30 AM - 12:30 PM Discover strategies to design seamless, story-driven experiences that engage guests before, during, and after their visit. |
1:00 PM - 2:00 PM |
2:00 PM - 3:00 PM Food and beverage plays an integral role in theme park’s storytelling and engagement strategies. |
3:00 PM - 4:00 PM From Broadway-caliber spectacles to intimate street performances, live entertainment remains a cornerstone of guest engagement in theme parks. |
4:00 PM - 5:00 PM How can international standards thrive in local contexts? |
6:00 PM - 9:45 PMTicket Required Experience the unforgettable Opening Reception of IAAPA Expo Asia 2025 at Shanghai Disney Resort. Get ready for an evening filled with networking opportunities and captivating entertainment. |
8:30 AM - 10:00 AMTicket Required Start your day with inspiration from Jill Estorino, President and Managing Director of Disney Parks International who oversees the operations, expansion and development of Disney’s international pa |
10:00 AM - 5:00 PM |
10:00 AM - 11:00 AM "Why “bigger isn’t better” for sustainable growth? Not all Asian markets need mega-attractions! Learn how to optimize budgets and space while delivering high-quality experiences. |
11:15 AM - 12:15 PM Dive into the dynamic shifts shaping Family Entertainment Centers (FECs) across Asia-Pacific. |
12:00 PM - 1:30 PMTicket Required |
2:00 PM - 3:00 PM The theme park business is about turning imagination into reality by creating storytelling that can be experienced. |
2:30 PM - 4:00 PM Join fellow Family Entertainment Center (FEC) and Location-Based Entertainment (LBE) operators for a moderated roundtable to tackle pressing challenges like cost-effective guest experience innovati |
2:45 PM - 3:45 PM Unlock the future of visitor engagement! |
4:00 PM - 5:00 PM Empowering leaders to drive operational excellence. Mid-level managers are critical to the success of amusement parks, water parks, and attractions. |
9:00 AM - 10:00 AM Discover how Gen Z’s unique values and digital-first mindset are reshaping talent dynamics across theme parks, water parks, FECs, and museums. |
9:00 AM - 6:00 PMTicket Required The IAAPA Institute for Attractions Professionals is the premier professional development program for the global attractions industry, designed for individuals with five or fewer years of experience i |
9:00 AM - 10:30 AM Join leading safety experts — for an interactive roundtable tackling pressing safety challenges in theme parks, water parks, and attractions. |
10:00 AM - 3:00 PM |
10:30 AM - 11:30 AM Exceptional guest service requires more than just a vision—it demands clear strategies and consistent execution. |
12:00 PM - 1:00 PM How storytelling and technology are reshaping guest engagement? Explore how global IP trends are transforming guest experiences in the attractions industry. |
1:30 PM - 2:30 PM Discover how Mandai Wildlife Group and partners successfully collaborated to launch the world's first adventure experience within a wildlife park. |
3:00 PM - 4:00 PM Organized by the Consulate General of Canada in Shanghai, this panel showcases Canadian exhibitors from IAAPA Expo Asia 2025 sharing cutting-edge sustainability practices in the attractions industr |