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Event Details
The largest specialized event for Family Entertainment Centers in Latin America and the Caribbean
Get ready to be part of a completely new, interactive 2-days event with collaborative activities, case studies, and specially designed opportunities to share experiences and connect with colleagues of entertainment centers across the region.
Key Topics:
⦁ Human Talent Development and Well-being
⦁ Business Models and Sustainable Growth
⦁ Operational Excellence and Resource Management
⦁ Comprehensive Safety and Guest Trust
⦁ Consumer Behavior and Guest Experience
This Summit is aimed at owners and leaders, management profiles, new operators, and entrepreneurs in this sector.
See you in Buenos Aires!
*Event presented in Spanish
Ticket Required
Region:
Latin America, Caribbean
Event Time:
August 18, 2026 - August 19, 2026 | All Day -03
Venue:
In-Person
Location:
Goldencenter Eventos
Address:
Int. Cantilo y Int. Güiraldes s/n
C1128 Buenos Aires
Buenos Aires
Argentina
Session Type:
Summit
Continuing Education Units:
10.5
Pricing Details
| PRICING | Member | Nonmember |
|---|---|---|
Facilities | 349.00 | 559.00 |
Manufacturers, Suppliers and Consultants | 399.00 | 559.00 |
AGENDA
Tuesday | August 18
-
Icebreaker: Activating the Network
A guided networking session designed to help you to connect and get to know the industry colleagues with whom you will share experiences and knowledge over the Summit.
-
Opening Talk: The New Game of Family Entertainment Centers
Speakers
Luciana Periales 2026 Chair of IAAPA Global Board of Directors and CEO of Neverland Parks
-
Opening Experience: The Industry We Thought We Knew vs. The One Ahead
A strategic opening session using storytelling and data to challenge the current FEC model and introduce the future industry landscape.
-
Social, Demographic & Technological Trends Lab: Understanding Change
Interactive workshop where we will analyze signals of change and collectively build a map of opportunities and risks.
-
Coffee Break and Networking
-
Smart Operations with AI: From Efficiency to Growth
Practical introduction to AI and identification of real opportunities for optimization and growth within an FEC.
-
Revenue Lab: Redesigning the Experience
Workshop for redesigning experiences to increase average ticket value, dwell time, and engagement. Includes success stories, the impact of guest experience on revenue, qualitative and quantitative insights, future business models, and experience regeneration.
-
Crisis Simulation: Decisions Under Pressure
Roleplay exercise with a critical scenario in which we will make real-time decisions during an operational and reputational crisis, based on the IAAPA Crisis Communication Manual. Addressing topics such as social media and reputational crises.
-
Coffee Break and Networking
-
EDUTour
Visit to a local FEC with a focus on learning and networking.
Wednesday | August 19
-
Experiential Recap
Dynamic synthesis of learnings from the previous day.
-
Sharing Experiences Roundtables 2.0
Structured exchange tables to share challenges and solutions with a practical focus.
-
Coffee Break and Networking
-
Inclusive Cultures: Strengthening Teams, Experiences and Leadership
Case study analysis and discussion on how inclusion impacts business outcomes.
-
Experience Lab: Designing Memorable Experiences
Co-creation workshop to design differentiated experiences by integrating trends and technology.
-
Lunch
-
The Future of FECs: Co-Creation 2030
Collaborative exercise to define what a successful FEC will look like in the future and identify the industry’s key principles.
-
Coffee Break and Networking
Interest Topics
Expand allThe following options offer accommodations close to the event venue. IAAPA Summit attendees receive preferential pricing.
Ramada by Wyndham Buenos Aires Vicente López
Located approximately 18–25 minutes from the Goldencenter.
Bookings: [email protected]
Please indicate that you will be attending the FEC SUMMIT IAAPA event in order to access the special rate of USD 90 + VAT per night.
LM Libertador Hotel
Located approximately 15-20 minutes from the Goldencenter.
Bookings: [email protected]
Please indicate that you will be attending the FEC SUMMIT IAAPA event in order to access a 15% special discount in your stay.
Goldencenter offers parking services. The daily parking fee is USD 7.
*Event registration does not include the parking fee.
Commercial Opportunities
Expand allYour brand in the best spot!
Place your brand at the IAAPA event specialized in Family Entertainment Centers in Latin America and the Caribbean.
Commercial Opportunities Brochure in English (PDF)
- Commercial Opportunities Brochure in Spanish (PDF)
Questions? Contact now Ana Karen Peña for more information:
WhatsApp: +52 55 2214 7245
See What Our Members Are Saying
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Elevating Standards Across the Board
Joining IAAPA has opened doors to invaluable connections and industry insights. We've seen measurable improvements in both operations and guest satisfaction.
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