Search Results

In a landscape where political shifts, social dynamics, and changing consumer behaviors directly impact the entertainment industry, strategic KPI management becomes the compass for success. Romina Peralta, Operations Manager at Neverland in Argentina, will share how her management model anticipates scenarios, identifies predictive actions, and focuses on key indicators to keep operations efficient and evolving. A practical and inspiring session for leaders looking to turn data into decisions that shape the future of their entertainment centers.

Learn how Drayton Manor has transformed over the years, to reposition its self as family thrills. Learn about their tactics of rebranding as they celebrate their 75th year. 

Learn how Drayton Manor keep guests coming back, outside of the summer season. Uncover the strategies of seasonal events, including late night rides and fireworks. 

Discover how operational strategies have changed since Cadbury World originally opened. Todays guests bring their unique needs, so we will uncover lessons from transforming the attraction experience from a self guided, to a linear tour. See the impacts this has on NPS, operational efficiency and planning for accessibility accommodations, ensuring Cadbury World remains as one of the UKs top brand activations.  

Explore the critical role of safety throughout the entire lifecycle of new attraction development from initial concept to daily operation.  It outlines a structured, collaborative approach to ensuring that safety is embedded at every stage.  The panel will include participants from the Creative, Technical/Engineering and Operations departments. 

Provides focus on the collaborative development of engaging safety training programs within the theme park environment.  This presentation will highlight the critical partnerships between Environmental Health & Safety (EHS), Technical Services and Operations teams.  The panel will include representatives from the EHS, Technical Services and Operations departments.

A comprehensive overview of essential food safety practices within the environment of a theme park.  The presentation will cover three key areas:  crew safety, guest safety and general food safety practices and how they are applied in a themed entertainment context.