IAAPA Meetup: Navy Pier

Kick off the IAAPA Meetup: Navy Pier with an exciting networking reception at Bar Sol, located at Navy Pier. Mingle with fellow industry professionals in a lively setting designed to spark fresh ideas and foster valuable connections. This is your chance to engage in meaningful conversations, share insights, and grow your professional network while enjoying the vibrant atmosphere of one of Chicago’s iconic spots.

Start the evening with a welcome from Michael Shelton, ICAE, Vice President and Executive Director of IAAPA North America.

Join Seth Kagy, General Manager of Navy Pier, as he discusses how his team manages guest experiences during high-traffic days, trains seasonal staff, and navigates evolving operational challenges, including lessons learned in the post-COVID environment. Then, Dan O’Shea, Executive Director of Safety and Security, will provide insights into how Navy Pier prepares for large-scale events like summer fireworks and New Year’s Eve, covering evacuation planning, threat response drills, crowd flow strategies, and the safety protocols that ensure millions of guests are kept safe year-round.

Explore the iconic Navy Pier at your own pace, with plenty of time to soak in the sights, sounds, and energy of one of Chicago’s top attractions. As a special bonus, don’t miss the thrilling Flyover Experience—Believe Chicago. Soar over the city’s skyline and iconic landmarks, all while enjoying a multi-sensory experience with motion seats, scents, mists, and music!