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Team Members

A Global Network of Experts Dedicated to the Success of the Attractions Industry.

Your Global IAAPA Support Team

IAAPA’s team members are committed to supporting the attractions industry with expertise, insights, and personalized service. With offices strategically located in Brussels, Hong Kong, Mexico City, Shanghai, and Orlando, our team provides localized assistance and global perspectives to help you thrive.

Whether you have questions, need guidance, or want to explore new opportunities, the IAAPA team is here to help.

President and CEO
Jakob Wahl 2025 Board of Director
President and CEO
Chief Commercial & Finance Officer
Chief Financial and Commercial Officer
Chief Governance Officer
EVP and Chief Governance Officer
Executive Communications & Governance
Tanya Ozkan
Director, Executive Communications & Governance
Executive & Board of Directors Support
Executive Assistant
Professional Development
Aviva Ezring
Senior Director, Professional Development & Education
Senior Manager, Certification Programs
Senior Specialist, Global Education
ariana feller
Learning & Development Specialist
Dana Sampson
Education Creator
Global Human Resources, Talent, and Culture
VP, People and Culture
Senior Manager, Human Resources
HR Assistant
Building Services Coordinator
Health & Safety, Security and Sustainability
Linda Freeman
Global Director of Health & Safety and Security
Ylva Linder
Global Sustainability Director
Global Accounting Team
Head of Global Accounting
Manager, Financial Planning and Analysis
Manager, Accounting
Staff Accountant
Accounting and Payroll Administrator
Dominic Pierre Louis
Accounting Clerk
Global Technology Team
Head of Global Technology
Director, Global IT Infrastructure and Operations
IT Support Engineer
Project Manager
Senior App Support Analyst
Global Digital Team
Vice President, Digital Strategy
Director, Web Services
Director, Digital Learning
Rosalyn Grohol
CRM & Journey Planner
Lead Developer
Todd Quanstrom
Digital Content Producer
Fransheska Nunez
UI/UX Front End Developer
Global Brand & Membership Team
Brand Manager
Brand Manager
Marketing Associate
Global Communications Team
Director, Global Communications
Manager, Global Communications
Specialist, Global Communications
Community Manager
Global Editorial Team
Global Editorial Director
Michael Costello
Managing Editor
Avery Matteo
Associate Editor
Global Research & Business Insights Team
Head of Global Research
Senior Research Analyst
Manager, Data Insights and Reporting
Kelly Kaak
Senior Research Analyst
Special Projects
Dianne-williams
Director, Special Projects
Business Development
Vice President, Partnerships and Business Development
Sponsorship and Advertising Sales
Head of Global Sponsorship and Advertising
Zhihan-Huang
Manager, Global Sponsorship Sales
Rosa Ciloglu
Manager, Global Sponsorship Sales
Kelsey O’Hearne Bohl
Manager, Global Advertising and Sales
Advertising and Sponsorship Associate
Global Expo Team
Vice President of Expo Sales and Operations
Head of Global Expo Operations
Senior Director, Global Sales
Director, Expo Operations, North America
Director, Global Sales
Kay Chan
Director, Global Sales
Senior Manager, Global Sales
Manager, Global Registration and Operations
Manager, Expo Sales and Operations
Manager, Global Sales
Manager, Global Sales
Manager, Global Sales
Iuliana-Fornea-
Manager, Global Sales
Senior Account Executive, Global Sales
Vicki-Evans
Director, Trade Show Operations EMEA
Zainab Anwar
Manager, Expo Operations
North America Team
Michael Shelton
Vice President and Executive Director, IAAPA North America
Director, Public Affairs
Director, Education and Membership
Director, North America Marketing
Hannah Hosking
Director, Meetings and Special Events
Manager, Public Affairs
Manager, Meetings and Special Events
Manager, Meetings and Special Events
Program Manager, IAAPA Expo Education
Program Manager, Education
stephanie serago
Membership Manager
Maddy Kraftchick
North America Marketing Manager
Program Manager, Membership Engagement
North America Membership Engagement Representative
Tim Swengros
Membership Engagement and Sales Representative
Quan Chung
Marketing Design Specialist
Latin America / Caribbean Team
Vice President and Executive Director, IAAPA Latin America and Caribbean
Director of Office Operations
Director, Marketing and Communications
Alejandra Robles
Director, Meetings and Special Events
Roberto Baez
Marketing Manager, LAC
Meetings and Events Planner
Manager Brazil Office
Membership and Engagement Representative
Meeting and Events Coordinator
Membership, Events, and Sponsorship Sales Representative
Montserrat Fonseca
Education Manager
Asia Pacific Team
Vice President and Executive Director, IAAPA Asia Pacific
Senior Director, China Office
Manager, Marketing and Communications
Manager of Meeting and Events
Manager, Membership
Manager, Education and Program Planning
Manager, Membership, Events, and Sponsorship
Manager, Expo Sales and Operations
Manager, Global Sales
Europe, Middle East, Africa Team
Vice President and Executive Director, IAAPA EMEA
Senior Director, Global Sales
Senior Manager, Membership
Senior Manager, Global Sales
Senior Manager, Special Projects and HR EMEA
Manager, Marketing and Communications
Manager, Marketing and Communications
Manager, Education
Associate, Education and Events
Iuliana-Fornea-
Manager, Global Sales
Manager, Membership
Manager, Global Sales
Manager, Events and Meetings
Manager, Government Relations
Manager Membership Middle East
Vicki-Evans
Director, Trade Show Operations EMEA
Zainab Anwar
Manager, Expo Operations
Jolien Schellekens
Meetings and Events Manager
Maha Fakhr
Education and Events Manager, Middle East
Rawan Nassif
Global Sales Manager, Middle East

Contact the Global IAAPA HQ Team

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