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436 results
Session
EDUTours or Free Time
Choose one category to attend.Human Resources: Tour at Xcuelas, were elevating people, culture, and performance as the foundation of operational success. Food & Beverage: Tour restaurants at Hotel Xcaret Mexico, where culinary innovation, logistics, and guest emotion converge.Marketing: Tour Evoluxión and the restaurant at Xcaret, where storytelling and brand strategy that transform guests into advocates
Session
EDUTour or Free Time
Choose one category to attend.Games & Merchandise: A Tiendas GX session on turning retail into storytelling through themed guest flow, product strategy, and emotional connection.Sustainability: Tour Hotel Xcaret to see how sustainability is embedded in operations, resource management, guest communication, and long-term environmental impact.Live Entertainment: A session that looks inside at the creative, technical and operational behind Xcaret's defining shows.
Session
Optional EDUTours
A curated journey across three parks, in 90-minute sessions. Each group begins at a different park at the same time and rotates through all three parks. After each EDUTour, you may opt out and begin free time at the resort. Xplor: Discover how we keep our adventure activities safe with a behind-the-scenes tour of our back-of-house facilities. Learn about our operational processes, maintenance protocols, training, and certifications. Then experience our favorite activities, while challenging your personal limits.Xcaret: An immersive experience inviting participants to “take Mexico with them in their hearts,” by connecting with its culture, folklore, and living traditions. More than a visit, it's a passage through Mexico’s identity. Celebrate traditions, biodiversity, and national pride.Xenses: Explore Xenses from a unique perspective where creativity, operations, and experience come together in perfect balance. This tour reveals both the front-of-house and back-of-house, highlighting the emotional design, safety standards, and operational management to execute a truly unforgettable experience.A late lunch will be provided at one of the restaurants in Xcaret or Xplor parks.Resort business casual attire. Some portions of this event may take place outdoors and will proceed rain or shine. Please plan to bring a jacket for cooler temperatures and wear comfortable walking shoes.
Session
Evening Dinner
Resort business casual attire. Some portions of this event may take place outdoors and will proceed rain or shine. Please plan to bring a jacket for cooler temperatures and wear comfortable walking shoes.
Article
IAAPA Honors 2024 Winner Updates
Through real-world examples and actionable insights, attendees will learn how to navigate transformation with confidence, align people around a clear vision, and build high-performance cultures that thrive amid uncertainty. This dynamic workshop is designed for leaders who want to elevate their impact, inspire trust, and lead with purpose in a fast-changing environment.
Article
Insights from Gröna Lund
Key learnings from the Jetline roller coaster accident.
Session
Walking EDUTours in the Park
Join members of the Morgan’s Wonderland leadership and operations teams for a guided look at how the park’s mission is brought to life daily. Learn about key operational decisions, staffing models, and the thoughtful planning behind creating a park where every guest—regardless of ability—feels welcomed, empowered, and included.
Session
Welcome Remarks
Hear from IAAPA and Morgan’s Wonderland leadership as they set the stage for a day of learning and exploration. Discover the mission that powers this 25-acre park and the vision behind its global influence.





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