Crisis Management in Unsafe Environments: Experiences and Lessons Learned

Hosted by the Latin America Safety and Security Committee, this Live Chat will bring together experts and industry operators to analyze crisis management from both a practical and strategic perspective. 

Through the review of a recent real-life case, we will explore how organizations navigate unexpected situations that impact operations and the guest experience. 

This session is designed to foster the exchange of experiences among participants in a safe and confidential environment, encouraging a regional conversation on preparedness, response, and resilience in the face of critical situations. 

Objective: To share real crisis management experiences in order to identify key lessons learned, strengthen operational capabilities, and promote an organizational culture focused on preparedness and resilience within the industry. 

Wordly live translations will be available for this webinar.