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Family entertainment centers generate mountains of data but not all metrics drive better decisions. This session helps FEC operators/owners cut through the noise to focus on the numbers that truly matter. Learn how to identify key performance indicators that reveal what’s really happening across attractions, guest spend, labor, and overall experience.Attendees will gain clarity on which metrics signal growth opportunities, which ones expose hidden problems, and how to use data to improve profitability without losing sight of guest satisfaction. Walk away with a practical scorecard you can apply immediately to track performance, align teams, and make smarter, faster decisions.
Speaker
Erin Davis
VP of Operations
Building a value-driven event around the solar eclipse.
Legoland Florida's newest addition sparks creativity as an immersive experience.
IAAPA News climbs the Giant Dipper with its dedicated maintenance team
Author
Michael Costello
Managing Editor, Funworld
Michael is the managing editor of Funworld at IAAPA. With 20 years in the attractions industry, he has also volunteered in his free time with the National Amusement Park Historical Association. Connect with him on LinkedIn.
Session
Networking Dinner at La Paillote
Press Release
IAAPA Elects 2026 Global Board of Directors
Session
Farewell Reception
Dracula Land is a large scale entertainment development founded by Dragos Dobrescu and developed over time through sustained vision, investment, and international collaboration. Designed as a hybrid destination combining a major theme park, hospitality, retail, events, and a real time interactive metaverse, the project aims to position Romania as a global hub for immersive, technology driven tourism. Guided by a founder led vision and supported by world class partners, Dracula Land is engineered for long term value, innovation, and international appeal.
