Family Entertainment Centers (FEC): Key Takeaways (Spanish, Portuguese)

Descrição

Family Entertainment Centers Key Takeaways highlights expert insights from IAAPA Latin America and Caribbean Week 2024. Topics include guest engagement, emotional intelligence in service, profitability strategies, partnerships with shopping centers, immersive storytelling, sustainability, and continuous improvement. Featuring the Hasbro City case study, the document offers actionable guidance for FEC operators to innovate, grow, and deliver memorable, inclusive experiences.

Published in 2024 by IAAPA Education.