IAAPA Leadership Symposium - Breaking Down Silos

Ticketed

Event Information
Member Price $349 | Nonmember Price $519
Date
Tuesday, November 19 | 8 am - Wednesday, November 20 | 5:30 pm
Location
Multiple, See Description
Session type
Symposium
Description

Looking to take the next step as a leader? The IAAPA Leadership Symposium is the premier event for leadership development. Hear from industry veterans representing all corners of the industry as they share valuable lessons on breaking down silos, improving engagement, and fostering culture. This one-and-a-half-day program is designed to provide a workshop through in-depth sessions, valuable networking, and a comprehensive 1/2 day tour of the Orange County Convention Center where you will see how the organization finds success promoting the areas' largest events by working cross-functionally and breaking down silos.

AGENDA

Tuesday, Nov. 19

  • 8:00 am – Attendee Check-In across from S210A
  • 8:10 am – Group walks over to West Concourse for Orange County Convention Center Tour (Lunch Included)
  • 12:00 pm – Tour Concludes

Wednesday, Nov. 20 - Location: S331AB

  • 8:30-8:45 am – Attendee Check-in, Networking, Coffee, Refreshments
  • 8:45-9:15 am – Overview of the Day, Introductions
  • 9:15-10:15 am - Debrief Orange County Convention Center Tour
  • 10:30-11:45 am - EDUSession: Breaking Down Silos
  • 11:45-12:00 pm - Breaking Down Silos: Debrief & Discussion
  • 12:00-12:45 pm - LUNCH
  • 12:45-2:00 pm - RACI Matrix - Concept Introduction
  • 2:00-2:15 pm - BREAK
  • 2:15-3:15 pm - RACI Matrix - Practice Activities
  • 3:15-3:45 pm - Speaker Remarks - Orange County Convention Center
  • 3:45-4:45 pm - Personal Reflections & Early Group Action Planning
  • 4:45-5:00 pm - Closing Remarks
Food & Beverage
Lunch provided
Learning Objectives
• Identify common causes of silos
• Explore Communication & Collaboration across departments
• Practice how to address silos
• Understand the impact silos have on the guest & employee experience
Notes
Must be 18 years or older to attend. Separate ticket and Expo badge required for entry. Any outdoor portions of this event will proceed as scheduled rain or shine.
Speakers
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Chris Chappell, MAEd

North Carolina Zoo
Training and Development Specialist
rob-lara-u3blywtlcihfdmvudf85mjgxodcsrxzlbnrqzw9wbgvfmtu3mdgwnzesvxnlcl8xmdkwnda0msk

Rob Lara

Zoo Miami
Interactive Programs Manager
tina-griffith-u3blywtlcihfdmvudf8xmjq1ndc1lev2zw50ugvvcgxlxzi0mtuwnjqzlfvzzxjfmte5nduxodcp

Tina Griffith, ICAE

Craft Culinary Concepts
Director, Concessions Operations
tim-benson-u3blywtlcihfdmvudf8ymdawmzu4lev2zw50ugvvcgxlxzmymzqymdm3lfvzzxjfmty4mti4njap

Tim Benson

Omaha Children's Museum
VP, Museum Experience
matt-heller-u3blywtlcihfdmvudf8ymdawmzu4lev2zw50ugvvcgxlxzmymtm0nja3lfvzzxjfody1odu0myk

Matt Heller, ICAE

Performance Optimist Consulting
Founder