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Start the evening with a welcome from Michael Shelton, ICAE, Vice President and Executive Director of IAAPA North America.

Join Seth Kagy, General Manager of Navy Pier, as he discusses how his team manages guest experiences during high-traffic days, trains seasonal staff, and navigates evolving operational challenges, including lessons learned in the post-COVID environment. Then, Dan O’Shea, Executive Director of Safety and Security, will provide insights into how Navy Pier prepares for large-scale events like summer fireworks and New Year’s Eve, covering evacuation planning, threat response drills, crowd flow strategies, and the safety protocols that ensure millions of guests are kept safe year-round.

Explore the iconic Navy Pier at your own pace, with plenty of time to soak in the sights, sounds, and energy of one of Chicago’s top attractions. As a special bonus, don’t miss the thrilling Flyover Experience—Believe Chicago. Soar over the city’s skyline and iconic landmarks, all while enjoying a multi-sensory experience with motion seats, scents, mists, and music!

*This In-Person Event will be held in Mundo Petapa, Guatemala.Transform the way you and your team approach safety!The IAAPA Safety Bootcamp is an intensive two-day in-person workshop that combines theoretical sessions, group dynamics, practical cases, and a technical tour in a theme park.Day 1 – Definitions and Fundamentals: Safety and Accessibility Culture9 – 9:30 a.m.Registration and Welcome9:30 – 11 a.m.Session 1 – From Design to Operation: Concepts and Fundamentals of Risk Management and Safety CultureSeminar exploring key concepts and the history/evolution of the occupational safety approach and safety culture, risk and hazard identification in operations, decision-making, and its connection to investment returns 11 – 11:30 a.m.Coffee break11:30 a.m. – 1 p.m.Practical Exercise 1: Creating Standard Operating Procedures (SOPs)Group work to practice the application of SOPs1 – 2 p.m.Lunch2 – 3:30 p.m.Session 2 – Beyond Inclusion: Passenger Accessibility and EligibilityDiscussion of the fundamentals of guest accessibility and eligibility, addressing accessibility issues from a safety perspective. The seminar will include discussion of key concepts, eligibility criteria, and best practices to ensure comfort and an optimal experience without compromising operational safety. 3:30 – 4 p.m.Coffee break4 – 5 p.m.Practical Exercise 2: Risk IdentificationInteractive session combining group work and general discussion, where participants will identify risks related to an assigned product. Each group will then analyze a specific area or attraction in a park to develop a Risk Matrix from the visitor/user perspective. 

*This In-Person Event will be held in Mundo Petapa, Guatemala.Transform the way you and your team approach safety!The IAAPA Safety Bootcamp is an intensive two-day in-person workshop that combines theoretical sessions, group dynamics, practical cases, and a technical tour in a theme park.Day 2 – Observation, Technical Analysis and Contextual Application9 – 10:30 a.m.Session 3 – Accident Investigation with a Focus on Human Factors and SafetyA technical discussion with a preventive focus, in which the speaker will share real-life events—from minor injuries to fatal accidents—from her perspective as an expert and specialist in human factors science.10:30 – 11 a.m.Coffee break11 a.m. – 12 p.m.Session 4 – Emerging Technologies: Efficient Inspections and DocumentationDiscussion of the processes, methodologies, tools, and equipment available for proper evidence preservation and forensic analysis.12 – 1:30 p.m.Guided Tour of Mundo Petapa Park (Field Observations)Tour focusing on guests flow, accessibility, and operational risks, with the use of observation sheets by teams for field analysis.1:30 – 2:30 p.m.Lunch 2:30 – 4:30 p.m.Team Activity: Improvement Proposal Based on ObservationGroup work will analyze the findings from the park tour, develop proposals or micro-action plans, and each team will have the opportunity to briefly present their conclusions.4:30 – 4:45 p.m.Coffee break4:45 – 5:30 p.m.Contextualization Panel with Local Representatives (Guatemala)Moderated panel session focused on a dialogue about the general reality of the region in different industry contexts, connecting what was learned during the Bootcamp and offering a group space for questions, discussion, and reflection.