Code of Conduct for IAAPA Members

Benefits

• Safety

  • To commit to guest and employee safety, health, and security in all facets of their organization
  • To make information available to IAAPA’s safety data and statistics
  • To support the Association in continuously improving industry safety and security around the globe

• Quality

  • To provide quality products, services, and experiences which reflect high standards in appearance and performance to support the integrity and positive image of our industry

• Communication

  • To represent and promote the industry consistent with IAAPA’s purpose, mission, vision, and core values
  • To commit to providing fact-based communications and truthful advertising and promotion

• IAAPA Membership

  • To avoid conflicts of interest and activities for personal advantage to the detriment of IAAPA, its members and the industry as a whole
  • To bring to the attention of IAAPA’s governing bodies, potential association-related actions which are potentially unethical and/or illegal
  • To comply with IAAPA’s current, specific policies

• Social and Environmental Responsibility

  • To comply with all applicable standards, laws, and regulations
  • To adopt best practices, guidelines, and standards developed or promoted by IAAPA, in accordance with local codes and regulations
  • To interact with all stakeholders with honesty
  • To cultivate diversity within IAAPA and the industry and treat all stakeholders with inclusiveness, respect, fairness, and dignity
  • To conduct business with social and environmental responsibility as guiding principles
  • To maintain the principles of confidentiality, intellectual property protection, and adherence to contractual terms
  • To be recognized as responsible leaders in animal care and welfare (by either being accredited or exceeding standards outlined by law or recognized by an association of zoos and aquariums
  • To maintain and professionally develop qualified personnel as the industry’s most valuable resource