Developing Brand Ambassadors – Using Innovative Partnerships to Attract and Engage Employees

Event Information
Date
Tuesday, November 19 | 4 - 5:30 pm
Location
S330AB
Session type
EDUSession
Tracks
Facility Operations
Museums & Science Centers
Distribution
On-Demand
On-Site
Description

In recent years, the power dynamic between employees and employers has shifted significantly. Many organizations are struggling to attract and retain staff while also competing in a widening business landscape.

Transform your employees into true Brand Ambassadors, benefiting the company, employees, and guests. As lines blur between recruitment, social media engagement, and guest experience, adopting a holistic approach is essential.

In this session, we will explore integrating employees into the brand-building process through cultural shifts and social media tools. We'll focus on attracting them with engaging, rather than transactional, advertising and connecting them to current Team Members. This engagement strategy also needs to continues throughout their employment, sharing the responsibility of brand awareness, social media marketing, and content creation.

Learning Objectives
-Explore the relationship and dynamics of employees as brand ambassadors and brand builders
-Determine new and genuine ways to curate social media content and operational feedback
-Discuss best practices for bridging the gap that might occur when attempting to forge such a partnership
Speakers
matt-heller-u3blywtlcihfdmvudf8ymdawmzu4lev2zw50ugvvcgxlxzmymtm0nja3lfvzzxjfody1odu0myk

Matt Heller, ICAE

Performance Optimist Consulting
Founder
kevin-mcnulty-u3blywtlcihfdmvudf8ymdawmzu4lev2zw50ugvvcgxlxzmymtm0njkwlfvzzxjfmtewmdi2mjkp

Kevin McNulty

Netweave Social Networking
President and CEO