Jordan Leach

Short biography

With over 20 years of experience at Dollywood's Parks and Resorts, Jordan Smith has dedicated his career to enhancing guest experiences and operational efficiencies. Starting as a lifeguard, Jordan's journey through various roles has led him to his current position as Director of Operations at Dollywood's Splash Country. His extensive knowledge and hands-on experience make him a pivotal figure in the water park industry. Jordan is an Associate and Instructor Trainer with Ellis and Associates, reflecting his commitment to safety and excellence in aquatic operations. Additionally, he holds an AIMS International Certification in Aquatics Operations, underscoring his expertise and dedication to maintaining the highest standards in the field. A proponent of technological integration, Jordan is passionate about incorporating innovative solutions to streamline business operations and improve efficiencies for his teams. His forward-thinking approach ensures that Dollywood's Splash Country remains at the forefront of the industry. In his spare time, Jordan enjoys floating on the river, savoring craft beer with his friends, and spending quality time with his golden doodle, Cocoa.