Orlando, Florida (Sept. 17, 2024) – IAAPA, the global association for the attractions industry, is excited to announce a revolutionary 3-year partnership with Satisfi Labs, a leader in AI-powered conversational platforms. This collaboration is set to bring cutting-edge solutions directly to IAAPA members, designed to enhance communication, boost guest engagement, and streamline operational efficiency across the global attractions sector.
The centerpiece of this partnership will be the launch of AI-driven tools such as an LLM-based chat experience, Global EXPO Bots, and a Conversational Search Engine, all tailored to meet the unique needs of attractions professionals. These innovative technologies will allow members to access real-time, personalized support, helping them provide seamless guest experiences, improve internal efficiencies, and stay connected with IAAPA resources like never before.
Additionally, IAAPA members will benefit from specialized AI training programs that will equip them with the knowledge and tools to integrate these technologies smoothly into their operations. These programs, crafted specifically for the attractions and entertainment industries, will enable members to harness the power of AI, opening up new opportunities to innovate and elevate guest services.
"Our priority is always to empower our members with the best tools and resources available," said Jakob Wahl, President and CEO of IAAPA. "This partnership with Satisfi Labs provides a transformative opportunity for our members to lead the industry in AI integration. By enhancing their ability to engage with guests and optimize operations, we’re helping them take their facilities to the next level."
This partnership not only benefits individual members but also reinforces IAAPA’s role as a leader in industry innovation. By aligning with Satisfi Labs, IAAPA is solidifying its commitment to staying at the forefront of technological advancements, ensuring that the global attractions industry remains dynamic, forward-thinking, and competitive.
Dan Flores, Head of Tourism at Satisfi Labs, shared, "Working alongside IAAPA to bring AI solutions to such a creative and guest-focused industry is incredibly exciting. Together, we are creating tools that not only improve guest experiences but also push the boundaries of operational efficiency and innovation. We’re thrilled to be a part of this journey."
This collaboration marks a significant milestone in IAAPA’s mission to drive technological progress in the attractions industry. As AI continues to evolve, IAAPA and Satisfi Labs are working to ensure the industry is equipped with the tools necessary to succeed in this new era of guest experience and operational excellence.
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About IAAPA
IAAPA is the largest international trade association for permanently located attractions, representing leading industry professionals and companies from over 100 countries. IAAPA is dedicated to promoting innovation, safety, and excellence within the attractions industry, uniting a global community of professionals. For more information, visit IAAPA.org.
About Satisfi Labs
Satisfi Labs is a conversational AI platform that creates intelligent chat and voice solutions for industries such as entertainment, tourism, and retail. Satisfi Labs’ mission is to enhance customer engagement and experiences through innovative, AI-powered solutions.
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