Supervisors and Team Leaders Exchange

Join us for an engaging IAAPA Exchange session, where expo attendees come together to delve into a specific, timely topic. This open format session, with limited capacity, encourages participants to actively join the debate, ask insightful questions, and share their feedback, knowledge, and expertise with peers. Each session will feature interactive exercises and thought-provoking conversation starters designed to foster dynamic discussions. As an attendee, you will gain fresh perspectives, innovative ideas, and practical solutions that you can implement in your own work.

Our discussions will cover a range of critical topics in park operations, including:

1. Safety: Exploring communication strategies during in-park incidents and emergency situation management despite preventive measures.

2. Guest Experience / Front Desk: Discussing ways to improve entry wait times during peak days and managing assertive guest behavior in response to pricing and wait times.

3. Operations Management: Strategies for optimizing staff scheduling to meet operational needs within budget constraints and managing peak vs. off-peak periods for operational efficiency.

4. Food & Beverage Operations: Addressing diverse dietary needs and preferences, managing visitor flow in dining areas to reduce wait times, and overcrowding, and optimizing supply logistics to meet demand spikes without stock shortages.

5. Merchandise: Enhancing the shopping experience to maximize visitor satisfaction and sales.

This is a unique opportunity to network with industry professionals and learn from their experiences in an informal, yet highly productive setting.