Shaping and Understanding Park Performance

Event Information
Date
Wednesday, September 25 | 15:45 - 16:15
Location
Conference Room Van Gogh
Session type
EDUSession
Difficulty level
Introductory
Tracks
Thought Leadership
Facility Operations
Human Resources
Family Entertainment Centers
Games & Merchandise
Food & Beverage
Finance & Information Technology
Amusement Parks & Attractions
Distribution
On-Site
Description

Finance optimization and guest experience constitute an intriguing area of tension, which is very specific to our industry. As fast-growing theme park, our desire in understanding park performance is increasing, partially in order to optimize our daily operations. We would like to share more about the tensions and challenges we see and want to approach, the associated insights, and ultimately how we are trying to move through this journey.

Learning objectives:

  • The effect of operational planning on organizational performance;
  • Use of data for operations optimization.
Notes
EDUSessions and EDUTalks are free to IAAPA members with their Expo registration. Entrance to all EDUSessions and EDUTalks can be purchased by Nonmembers for an additional €185.
Speakers
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Stijn Verlaak

Toverland
Planning Beheer en Organisatie