IAAPA Institute for Attractions Professionals (IAP)

October 27 - 29, 2024

Event Type: Education
Region: Europe, Middle East, Africa
Event Time:
Venue: In-Person
Location:
Gold Reef City Theme Park
Johannesburg
South Africa
Member Price: €699 | Nonmember Price: €1,165
Credit Hour(s): 16
Description: Register for the global attractions industry’s premier professional development program in South Africa.

IAAPA Institute for Attractions Professionals (IAP)

The IAAPA Institute for Attractions Professionals (IAP) is a hybrid program that uses adult learning methodologies. This edition will take place between 27 - 29 October in Johannesburg in South Africa prior to IAAPA and AAVEA Africa Summit 2024.

Participants should be highly motivated learners with an interest in cross-departmental industry functions. Participants will gain a global attractions perspective, learn more about all areas of operation, and will share best practices across member types. The intensive two-day in-person program is designed with a blend of classroom instruction led by industry experts and small group activities. Participants will dive deeper into topics during their three-month access to self-paced online coursework specially curated for IAP. By combining in-person and online learning, participants will gain a solid understanding of the key disciplines and processes required to manage a successful attraction.

During the program, participants will: identify industry trends and challenges and opportunities for different entertainment show types. They will explore best practices to predict, meet, and exceed guests’ expectations. They will conduct a risk assessment for your facility and proactively prevent hazards. They will also interpret food and beverage metrics and data.

Pricing Details

Pricing Details
IAAPA Institute for Attractions Professionals €699 €1,165

AAVEA members benefit from the same price as IAAPA members.
Prices include VAT.

Speakers

Jan Taylor

Jan Taylor

Director of Food & Beverage Operations
Six Flags Qiddiya

Food Service Executive with over 35 years of experience in high volume food and beverage operations. Expertise in Design/Build, HR Recruitment,Training and Team Building, Fiscal Capital and Operating Budgeting and building highly successful and profitable food service operations

Career Experience 

  • Theme Parks: Sea World of Florida, Universal Studios Florida, Universal Studios Dubailand, Universal Studios Hollywood,  Six Flags Qiddiya. 
  •  Sports & Entertainment Catering and Concessions: NASCAR, National Football League, National Basketball Association, National Hockey League, Major League Baseball, National College Athletics Association, The University of Notre Dame, and multiple Arena and Stadium Concerts and Special Events. 
  •  Current Role – Director of Food & Beverage Operations for Six Flags Qiddiya and Wahat Water Park, the two flagship theme parks to open in 2024 as part of the Qiddiya Giga Project near Riyadh, KSA 

     

Massimiliano Freddi, ICAE

Massimiliano Freddi - ICAE

CEO
Wonderwood

After being in charge of marketing and press for the Italian market of Disneyland Paris, he joined Leolandia, the most popular Italian amusement park for children under 10. As general manager and vice president of strategic development, he oversaw the park's 300 percent expansion.

Since 2016, he has been a member of the coaching staff for Seth Godin's AltMBA and a professor of Marketing and Experience Design at IULM University in Milan. He teaches consumer experience, marketing, and soft skills as an adjunct professor at the same university where the first Italian course in Theme Parks and Attractions Management was introduced.


He founded Wonderwood, an adventure park for all ages, in 2018 and currently serves as the park's CEO.
Since 2023, he serves as the Second Vice Chair on the IAAPA board of directors.
 

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Neil Dwyer - ICAE

Vice President of Park Operations
Six Flags Qiddiya

Neil Dwyer has spent the last 16 years in theme parks and has extensive experience in many areas of attractions (both revenue and non-revenue generating). 

Born and educated in the UK, Neil begun his career working with some of the UK’s most famous theme parks. Neil held prior roles as the Director of Carnaval Entertainments with Global Village, and the Director of Operations at IMG Worlds of Adventure, the world’s largest indoor theme park. He also held the Park Operations Manager position at Blackpool Pleasure Beach, UK’s largest amusement park. Neil also spent time in various other theme parks in the UK including managing the operations of Camelot Theme Park and being instrumental in the development of Spooky World - a multi-million-pound Halloween attraction in Cheshire, UK.

Neil is also a Committee Member for the International Association of Amusement Parks and Attractions (IAAPA) where he sits on the Amusement Parks and Attractions Constituency Committee. He is also recognized by IAAPA who conferred their highest level of accreditation, IAAPA Certified Attractions Executive (ICAE).

In addition to his Bachelor’s degree and various management qualifications, Neil holds a Master of Science degree from the University of Central Lancashire, UK in International Tourism, specializing in Visitor Attraction Management. He is currently working towards a Doctorate in Business Administration.

Nyck Murphy

Nyck Murphy

Head of Entertainment
IMG Worlds of Adventure

Sabine Lehmann

Sabine Lehmann

Founder & CEO
CURIOSITAS

Agenda

 
10:00 – 10:30

Check-in

10:30 – 11:00

Welcome and Introduction (Tom Van Liefferinge and Neil Dwyer)

11:00 – 12:00

Food and Beverage

12:00 – 12:15

Break

12:15 – 13:15

Human Resources 1 (Neil Dwyer)

13:15 – 14:15

Lunch

14:15 – 15:30

Human Resources 2 (Neil Dwyer)

15:30 – 15:45

Break

15:45 – 17:00

Entertainment 1 (Nyck Murphy)

17:00 – 17:15

Break

17:15 – 18:30

Entertainment 2 (Nyck Murphy)

18:30 – 18:30

End of Day 1

09:00 – 09:30

Check-in

09:30 – 10:30

Games and Merchandise (Jan Taylor)

10:30 – 12:00

Finance (Sabine Lehmann)

12:00 – 12:15

Break

12:15 – 13:15

Facility Operations 1 (Neil Dwyer)

13:15 – 14:00

Lunch

14:00 – 15:30

Facility Operations 2 (Neil Dwyer)

15:30 – 16:30

Marketing 1 (Massimiliano Freddi)

16:30 – 16:45

Break

16:45 – 17:45

Marketing 2 (Massimilano Freddi)

18:00 – 18:00

End of Day 2

10:00 – 10:30

Online Learning Portal Overview and Program Conclusion (Tom Van Liefferinge)

10:30 – 11:15

Information Technology

11:15 – 11:45

Summary and Q and A with Faculty

11:45 – 12:00

Group Photo and Networking Opportunity

12:00 – 13:00

Networking Lunch

13:00 – 14:00

Keynote Gold Reef City Theme Park

14:00 – 15:30

EDUTour Gold Reef City Theme Park

15:30 – 15:30

End of Institute of Attractions Professionals

Please Note: Agenda is subject to change.