Webinar: Right Team + Right Tech = Better Operations: The Most Practical Webinar of the Year

Efficiency is more than cost-cutting—it’s about delivering better guest experiences while maximizing resources. Discover how combining the right team strategies with technology can streamline operations, reduce labor costs, and boost revenue. 

Join us to explore practical tactics, real-world success stories, and actionable insights on making your venue more efficient without compromising guest enjoyment. 

Speakers: 

Chris Swartz - Executive Director, Saudi Entertainment Ventures (SEVEN)

Jamie Charlesworth - President, Vantage

Robert Harrison - Vice President - Innovation Attraction Management

Una de Boer - Chief Marketing Officer, WhiteWater

Discussion Topics:

• The ROI of Efficiency: How streamlining operations drives revenue, guest satisfaction, and lowers labor costs.
• Data-Driven Decisions: Using real-time insights to optimize staffing, ride dispatch, and guest flow.
• Staffing Smarter: Leveraging technology to improve labor allocation and retention.
• Tech-Enabled Efficiency: The role of AI, automation, and cashless payments in reducing bottlenecks.
• Balancing Speed & Experience: Ensuring operational efficiency doesn’t compromise guest enjoyment.
• The Power of Integration: How connecting systems (POS, ticketing, guest apps, etc.) eliminates silos and improves efficiency.
• Case Studies & Success Stories: Real-world examples of attractions transforming their operations.

Don’t miss this opportunity to make your operations smarter and more efficient!

Attendees are eligible to earn one continuing education unit (1 CEU) towards IAAPA recertification. For more information about IAAPA Certifications, please contact Alissa DeMeglio.