IAAPA Membership

  • Dues Cycle: IAAPA membership begins on the day it is purchased and is valid for 365 days.
  • Renewal: Dues invoices are payable on the date your membership expires.
  • Suspension: Members whose dues are not paid 30 days after their due date will be considered past due and all services will be suspended. Membership privileges will be reinstated after full payment is received. Past due invoices for other services rendered will also be causes for suspension, even if membership dues have been paid in full. This includes past due advertising and exhibitor fees. Membership will be reinstated after full payment of outdated invoices.
  • Termination: Members who have not paid their membership dues are terminated after one year (365 days) of suspension. When a member is terminated, membership continuity and seniority are surrendered. Terminated members can apply for a new membership.
  • Cancellations and Refunds: No full or partial refunds will be given for unused membership services. Cancellations may only be requested within 72 hours of applying for membership.

IAAPA MEMBER CODE OF CONDUCT

What unites IAAPA members is that we believe in certain tenets common within our community. All members are to abide by the following Code of Conduct.

Safety

  • To commit to guest and employee safety, health, and security in all facets of their organization
  • To make information available to IAAPA’s safety data and statistics
  • To support the Association in continuously improving industry safety and security around the globe quality
  • To provide quality products, services, and experiences which reflect high standards in appearance and performance to support the integrity and positive image of our industry

Communication

  • To represent and promote the industry consistent with IAAPA’s purpose, mission, vision, and core values
  • To commit to providing fact-based communications and truthful advertising and promotion

Social and Environmental Responsibility

  • To comply with all applicable standards, laws, and regulations
  • To adopt best practices, guidelines, and standards developed or promoted by IAAPA, in accordance with local codes and regulations
  • To interact with all stakeholders with honesty
  • To cultivate diversity within IAAPA and the industry and treat all stakeholders with inclusiveness, respect, fairness, and dignity
  • To conduct business with social and environmental responsibility as guiding principles
  • To maintain the principles of confidentiality, intellectual property protection, and adherence to contractual terms
  • To be recognized as responsible leaders in animal care and welfare by either being accredited or exceeding standards outlined by law or recognized by an association of zoos and aquariums
  • To maintain and professionally develop qualified personnel as the industry’s most valuable resource

IAAPA Membership

  • To avoid conflicts of interest and activities for personal advantage to the detriment of IAAPA, its members and the industry as a whole
  • To bring to the attention of IAAPA’s governing bodies, potential association-related actions which are potentially unethical and/or illegal
  • To comply with IAAPA’s current, specific policies

Anyone who believes that an IAAPA member has violated the Code of Conduct should submit a written complaint to IAAPA for review. This review process does not include or resolve individual commercial or contractual disagreements; however, it may be used to address ethical concerns or those related to a pattern of behavior.

IAAPA DATA PROCESSING TERMS

We process your individual information for membership administration, to deliver membership benefits to you, and to inform you of IAAPA-related events, content, and other opportunities. To help our members connect, we offer access to a directory of our full membership. Refer to our Privacy Policy for more information.

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If this is an emergency, please call 911