The Official Manazine of IAAPA
IAAPA Crisis Communications
Protecting your guests, your brand, and your exceptional experiences with crisis communication support.
Mission Vision
Crisis made less stressful
Focus on your guests, not the headlines. IAAPA's crisis communication resources equip you to handle any unexpected event with confidence. From pre-written templates to 24/7 expert advice, we're here to help you protect your reputation and navigate challenges effectively.
Templates to help you prepare
Don't wait for a crisis to hit. Be prepared with IAAPA's Crisis Communications Plan Template. This comprehensive resource guides you through every step of crisis preparedness, from risk assessment to post-incident communication.
As an IAAPA member, you can download this valuable template for free. Simply log in and search "Crisis Communications" in the IAAPA Bookstore, or email the IAAPA Press Office for your copy.
Expert Advice, Just a call away
Have a pressing question or need immediate guidance during a crisis? IAAPA members have exclusive access to a 24/7 hotline staffed by experienced communications specialists.
Call +1 321-319-7694 any time, day or night, to receive expert advice and support. This dedicated member resource is available for:
- Immediate crisis consultation: Get on-the-ground guidance for managing communications during an unfolding event.
- Strategic advice: Develop proactive communication strategies to mitigate potential risks.
- Media relations support: Prepare for media inquiries and ensure accurate information is shared.
You can also provide this number to the media to connect them with IAAPA for industry statistics and information.