Registration Information

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Registration Hours and Locations

• South Concourse Entrance A
• South Concourse Entrance B
• North Concourse Entrance A
• North Concourse Entrance B (Kiosk only)

North Concourse, Orange County Convention Center

Saturday, Nov. 16 11 a.m.- 5 p.m. (Exhibitors Only)

Sunday, Nov. 17 8 a.m. – 12 p.m. (Exhibitors Only)

12 p.m.- 5 p.m. (Attendees and Exhibitors)

Monday, Nov. 18 8 a.m. – 5 p.m.

Tuesday, Nov. 19 7:30 a.m. – 6 p.m.

Wednesday, Nov. 20 8 a.m. – 6 p.m.

Thursday, Nov. 21 9 a.m. – 6 p.m.

Friday, Nov. 22 9 a.m. – 4 p.m.

South Concourse, Orange County Convention Center

Saturday, Nov. 16 11 a.m.- 5 p.m. (Exhibitors Only)

Sunday, Nov. 17 8 a.m. – 12 p.m. (Exhibitors Only)

12 p.m.- 6 p.m. (Attendees and Exhibitors)

Monday, Nov. 18 7:30 a.m. – 7 p.m.

Tuesday, Nov. 19 7:30 a.m. – 6 p.m.

Wednesday, Nov. 20 8 a.m. – 6 p.m.

Thursday, Nov. 21 8 a.m. – 6 p.m.

Friday, Nov. 22 8:30 a.m. – 4 p.m.

Onsite registration support is located at the North and South Concourse Entrances.

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Badges

An IAAPA Expo name badge is required for admission to all Expo activities, events, and services, including the trade show, shuttle buses, and Opening Ceremony. It also provides IAAPA members with free admission to the Education Conference. Non-members must pay a separate fee to access the Education Conference program. Name badges must be worn at all times while in the OCCC and while participating in any Expo events. No buyer or attendee can be admitted with an exhibitor badge, nor should an attendee or exhibitor try to gain entry to the trade show with a badge that indicates a name other than their own. Exhibitors must also wear their badges at all times. Badges can be revoked at IAAPA’s discretion. Any lost or misplaced badges must be repurchased for $100. If lost badges are later found, the purchaser may submit the found badge and a letter requesting a refund to IAAPA. IAAPA will evaluate each refund request on a case-by-case basis.

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Identification

All attendees will be required to provide a picture ID to collect their badge, purchased tickets on-site. Students and Faculty will be required to provide a current student or faculty ID from a degree-granting university or college.

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Tickets

Tickets for special events are available for pre-purchase online as well as on-site based on availability. Each registrant may only purchase one ticket per event. Tickets are tied to the badge and not printed. Tickets are non-refundable. Contact Registration to switch a ticket to another registrant. You must be registered for the Expo and at least 18 to attend any ticketed function.

Regardless of rain, all outdoor special ticketed events and EDUTours will continue as scheduled.

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EDUTours and Events

EDUTours and events that are not sold out can be purchased at Registration in the OCCC, North or South Concourse. All breakfasts, lunches, and receptions are ticketed events with a separate registration fee. Space is limited and may sell out. There are no printed tickets. Tickets are tied to the badge which will be scanned for access to the event. No one under the age of 18 may participate in EDUTours or special events including IAAPA Celebrates.

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Cancellation Policy

Only written requests to [email protected], received on or before 30 days prior to the start of Expo will receive a refund, less a $25 processing fee. There are no refunds for registration fees after the 30-day cutoff date. There will be no refund for special event tickets purchased and no refund for charity items benefiting the IAAPA Foundation or GKTW events at any time. Cancellations due to illness or emergency will be evaluated by the IAAPA team on a case-by-case basis.

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Children and Young Adult Policies

Registration for children 17 years of age and younger is complimentary, but children must wear an identification wristband at all times (available for free at on-site Registration with a registered adult). Anyone age 18 years or older is required to pay the registration fee to access the trade show floor. See Children Policies for IAAPA Expo.

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Obtaining a Visa Letter

IAAPA will provide visa letters or letters of invitation for attendees and exhibitors during the registration process. Your visa letter will be sent to you by email upon completion of registration.